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Terms & Conditions
Your order will automatically renew on the day after the last delivery on a weekly, bi-weekly, or monthly basis. Orders may be canceled at any time, for any reason. Should you choose to cancel your order, you can do so by signing into your account at any time. Orders canceled after your order cut-off date/time will incur a cancellation fee equal to the cost of your box order. You will not receive any products, nor be charged thereafter. Your order cut-off time can be found by logging into your account and clicking “Shopping Cart.”
A credit card payment for the price of one delivery is processed 2 business days prior to your scheduled delivery. Please contact us for any changes in your billing information.
Your payment information is due within 14 days of signing up for service. Failure to do so may result in your account being placed on hold. Any orders without payment will subsequently be placed on hold and/or canceled at the discretion of Farm 2 U.
CHANGES TO YOUR ORDER
All changes to your order (including “disliked” items, changing items ordered, & canceling/postponing a delivery) must be made before your order cut-off. Your cut-off date/time can be found by logging into your account and clicking “Shopping Cart.”
POSTPONING OR CANCELING YOUR DELIVERY
There is no contract to receive our services. You can cancel at any time, with the understanding that canceling or postponing a delivery must be completed before your order cut-off date/time to avoid being charged. Your cut-off date/time can be found by logging into your account and clicking “Shopping Cart.”
IF YOU DON’T CANCEL/POSTPONE BEFORE YOUR ORDER CUT OFF, YOUR ACCOUNT WILL BE CHARGED. NO REFUNDS ARE AVAILABLE FOR ORDERS CANCELED/POSTPONED AFTER THE CUT-OFF DATE/TIME.
STOLEN OR UNSUCCESSFUL DELIVERIES
Your delivery will be left in front of your home if you’re not present to receive it, but we accept no responsibility for replacement or refund in the case of theft. We’ll do our best to determine whether the delivery was made to the correct home, but if so, it will not be replaced nor refunded.
Similarly, we accept no responsibility for attempted deliveries that are not successful for factors outside our control, including, but not limited to:
- Inaccessible homes with gates to which we aren’t provided a gate code
- Incorrect addresses
- Office/workplace closure (please be sure to “skip” your delivery if your place of employment is your delivery location and will not be open on a specific delivery date)
Any refunds will be considered on a case-by-case basis. Please call or message Farm 2 U Customer Service at 719-301-9639 or email us at email@example.com, with any questions or concerns.